O365 and the Retail industry
India is one of the fastest growing retail markets in the world, and mobiles and related communication devices have become one of the fastest selling products not only in India but across the world. Modern retail provides choice, convenience and class and our customer was one of the first to amalgamate the advantages of modern retail with the touch and feel of a mobile outlet.
A large mobile retail chain in South India with more than 300 outlets spread across various locations, they cater to over 40 lakh customers with a staff strength of over 3500.
To provide customers with the best of service, they had to address their challenges.
- Multiple retail outlets spread across a large number of locations
- Difficulty in management and control
- Need for a single platform that would allow employees across different locations to interact and share information seamlessly.
- A requirement for multiple security policies across mailboxes
- Spam control and security
The technical team was quick to recommend O 365 as the right solution to all these challenges.
- Secure IT infrastructure that requires minimal management and allows employees to access company information from anywhere, anytime with the freedom of choosing their own devices.
- Cost effective mailbox plans with an average pace of 50 GB per mailbox
- Shared mailbox features to enable internal teams to use a single mailbox
- Microsoft Teams to enable employees across all locations to collaborate easily.
- Robust anti-spam and anti-malware
Our customer was extremely happy with the solution and the complete support that he received from the Power Centre technical team.
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